Refund Policy

Daddy would love to make this as easy as possible, but your return depends on the vendor.

Most pieces ship directly from the vendor who makes or stocks them, so their terms apply. Find your piece's vendor below. To start a return, email info@daddyjo.com with your order number. Once your return is approved, we will confirm which vendor fulfilled your order and give you the return address and shipping instructions. Items sent back without first requesting a return will not be accepted.

Unless a vendor's entry says otherwise, returned items must be unworn or unused, with tags, in original packaging, with your order number or proof of purchase, and you pay return shipping.

Always final sale

These can never be returned. Where this list and a vendor's own terms differ, this list applies.

• Food and drink
• Alcohol
• Custom, personalized and made-to-order items
• Personal care and beauty products, including FLESH and CORPUS
• Hazardous materials, flammable liquids and gases
• Sale and clearance items, and anything marked final sale
• Gift cards
• PATRONUS. A patron contribution is not refundable and cannot be returned or exchanged. What it buys is set out on the PATRONUS page.

Vendor terms

These are the vendors' own terms, taken from their published policies and checked in October 2026. DADDY JO does not promise more than the vendor does. Not sure which vendor shipped your piece? Email info@daddyjo.com with your order number.

Vendors marked final sale are those whose return terms we could not confirm. Contact the supplier for more information, or contact us at info@daddyjo.com.

Generous: 30 days or more, return label provided, refund

Shared terms

• Window: 30 days or more from receipt; Lotus Linen allows 60 days, and DeadSoxy 111 days from the invoice date.
• A return label is sent if the return is accepted.
• Refund after inspection, unless a vendor's entry says otherwise.
• Items must be unworn or unused, with tags, in original packaging, unless a vendor's entry says otherwise.

DeadSoxy

No-show socks.

• Window: 111 days from the invoice date.
• Differs: Items must be in original condition (tags not stated). Full refund or exchange.
• Final sale: Discounted, clearance, custom and private-label items.
• Damaged or wrong item: Defective items are replaced within 111 days.

Fennco Lifestyle

Throw pillows and home textiles.

• Window: 30 days after receiving your item to request a return.
• Final sale: Perishables, custom products, personal care goods.

Gionfriddo Sportswear

Sweaters, jackets and coats.

• Window: 30 days after receiving your item to request a return.
• Final sale: Perishables, custom products, personal care goods, sale items, gift cards.
• Shipping: Ships internationally.

Lotus Linen

Robes.

• Window: 60 days from receipt, US only.
• Final sale: Embroidery orders, perishables, custom products, personal care goods.

30 days, you pay return shipping

Shared terms

• Window: 30 days.
• You pay return shipping, either directly or as a deduction from your refund.
• Each vendor's condition rules and the date the window starts from are in its entry.

Anker

Charging and tech accessories.

• Returns: 30 days from receipt (pre-orders: from ship date). Refund of the product cost only, 3 to 5 business days after inspection. You pay return shipping on non-quality-related returns.
• Final sale: Corporate and bulk orders.
• Damaged or wrong item: Quality issues are handled under the product warranty.

Chouchou Touch

Silk velvet ikat pillows.

• Returns: 30 days from receipt; unused, with tags, in original packaging. Refund with shipping and handling fees deducted. You pay return shipping and insurance.
• Final sale: Custom products.

Hudson Wilder

Drinkware, serveware and dinnerware.

• Returns: 30 days from delivery. Refund to original payment within 7 business days. The vendor sends a label on request and the cost of return shipping is deducted from the refund. Replacement only if the item is defective or damaged.
• Final sale: Perishable goods (food, magazines), gift cards, all sale items.
• Contact: orders@hudsonwilder.com for a return label.

Packed Party

Confetti poppers.

• Returns: 30 days from purchase; unused, in the same condition. Refund minus the cost of return shipping.
• Final sale: Gift cards and downloadable software.

30 days, with a fee

Shared terms

• Window: 30 days, except where an entry says otherwise.
• A fee is deducted from your refund. The fee and how it applies differ by vendor, so read the entry.

BLACK EMBER

Backpacks, luggage and camera accessories.

• Returns: 30 days from delivery for a full refund to original payment (up to 14 business days after arrival); brand new condition, original tags attached. No exchanges. You pay return shipping, or use the vendor's prepaid label.
• Fee: $15 is deducted from the refund only if you use the vendor's prepaid label.
• Final sale: Merchandise labeled Final Sale.
• Shipping: Orders are processed in 24 to 72 hours (weekdays; the warehouse is closed weekends). Ships worldwide; duties and taxes are paid by the recipient.

Cozy Earth

Bamboo blankets and bedding.

• Window: Bedding: 100 days from delivery. All other products: 30 days.
• Returns: Refund to original payment within 3 to 5 business days after inspection, or an exchange. International customers pay return shipping.
• Fee: Domestic returns: processing fee of 3% of the refund or $11.99, whichever is greater. Exchanges are free.
• Final sale: Gift cards.
• Shipping: Orders are processed in 2 to 3 business days. Ships worldwide via FedEx or DHL.

Purple Nest Design

Blankets.

• Returns: 30 days from delivery; new, unused, undamaged, tags attached. Refund to original payment, or store credit.
• Fee: A restocking fee is deducted from the refund. The vendor does not state the amount.
• Final sale: International orders.

tittimitti

T-shirts.

• Returns: 30 days from purchase; new, unworn, unwashed, with packaging and tags. You pay return shipping on change-of-mind returns.
• Fee: 20% restocking fee on change-of-mind returns, deducted from the refund.
• Final sale: Socks, hosiery, tights and underwear.

Une Vie Nomade

Bowls, plates, kitchen tools and utensils.

• Returns: 30 days from receipt; unworn or unused, with tags, in original packaging. Refund to original payment within 10 business days after inspection. You pay return shipping; if the vendor's label is used, its cost is deducted from the refund.
• Fee: 15% restocking fee on all returns.
• Final sale: Perishable goods, custom products, personal care goods, sale items, gift cards.
• Damaged or wrong item: Report damage within 24 hours of receipt.
• Shipping: Ships to Alaska, Hawaii and internationally. Furniture and items over 40 lb cannot ship internationally. Orders cannot be changed once processed.

14 days

Shared terms

• Window: 14 days.
• Items must be unworn or unused, with tags, in original packaging.

Banyan and Birch

Pillow covers.

• Returns: 14 days from receipt. Refund of the purchase price, less any shipping charges. A return label is sent if the return is accepted.
• Final sale: Sale and discounted items.

Luosophy

Designer clothing, shoes and accessories (Gucci, Fendi, Valentino).

• Returns: 14 days from receipt; unused, undamaged, with labels and tags, with proof of purchase. Refund to original payment after inspection. You pay all return shipping; duty payments are not refunded.
• Final sale: Clearance and final sale items; worn, used or washed items; personalized or customized items.
• Damaged or wrong item: Defective, incorrect or not-as-described: report within 14 days, with photos or video. Damaged packages: report within 7 days. The vendor covers return shipping for an incorrect product.
• Shipping: Orders are processed in 1 to 2 business days (5 PM PST cut-off). Ships to many countries; duties paid by the customer.

Urbalenti NYC

Clothing and clothing accessories.

• Returns: 14 days from delivery; undamaged, and items must also come back with dust bags and designer boxes. Store credit with no fees, or a refund minus a flat $70 return label fee. Outbound shipping, processing fees and duties are not refunded.
• Final sale: Underwear, swimwear, fur coats, jewelry, eyewear, down jackets, feather items, watches, hosiery, fragrances, scent-based products, pre-owned items.

7 days, you pay return shipping

Shared terms

• Window: 7 days from receipt.
• You pay return shipping.

APOTHEKE

Tin candles, reed diffusers, 3-wick candles.

• Returns: Unused and unopened only. Refund of the item cost only (original shipping is not refunded). The vendor does not provide a return label.
• Final sale: Sale items, bundle items, discontinued items, gift certificates, custom pieces, third-party items not produced by APOTHEKE.
• Damaged or wrong item: Photos required. The vendor asks that damaged or defective items be resolved within 7 days of receiving.

KOREDECOR

Indian wool throw blankets.

• Returns: Full refund after inspection (partial if the item is not in original condition).
• Final sale: Customized products (unless defective, damaged or the wrong item), sale items, gift cards.
• Shipping: Ships 1 to 5 business days after payment. Made-to-order items take 3 to 5 weeks.

Store credit or exchange only

Shared terms

• No refunds: store credit, or an exchange where the entry says so.
• You pay return shipping.
• Request windows are short; see each entry.

Good & Well Supply Co.

Handmade candles.

• Window: 14 days from delivery; unused, unburned.
• Returns: Exchange or store credit only. Original shipping is not refunded.
• Final sale: Sale items, limited editions, gift cards.
• Damaged or wrong item: Report within 5 days of delivery, with photos.
• Shipping: Ships from Seattle, WA via FedEx.

Homelosophy

Decorative pillows, throws, rugs and ottomans.

• Window: Email within 7 working days of receiving your order. Returns must be pre-authorized and dispatched within 7 working days of authorization, absolutely unused, in original condition and packaging.
• Returns: Store credit only: the vendor does not offer refunds. Shipping costs and import duties are not refunded.
• Final sale: Down feather pillows and other made-to-order items; used, soiled or altered items.
• Damaged or wrong item: Report within 7 working days of receiving your order.
• Shipping: In-stock items are processed in 3 to 5 business days. Made-to-order items take 5 to 8 weeks. Signature required; no PO boxes. International only by custom FedEx or UPS quote, with duties paid by the receiver.
• Contact: info@homelosophy.com

Final sale, damaged or wrong items only

Shared terms

• All sales final: no change-of-mind returns.
• Damaged or wrong items must be reported within 48 hours (Liquor Geeks, Louisiana Candy Company, and perishables from The Epicurean Trader), 3 calendar days (BYMANYC) or 7 days (other items from The Epicurean Trader) of delivery. See each entry.

BYMANYC ® New York

Jackets, shoes and select apparel.

• Returns: Defective or incorrect items only, with photo evidence and original tags and packaging: replacement or store credit. Buyer pays all shipping, handling and insurance costs.
• Final sale: All sales (made-to-order and limited runs).
• Damaged or wrong item: Report within 3 calendar days of delivery.
• Shipping: Processing takes 2 to 7 business days; footwear and made-to-order items take 10 to 15 business days. Delivery is not guaranteed. The customer is the importer of record on international orders.
• Contact: shop@bymanyc.us

The Epicurean Trader

Chocolate, coffee and tea, snacks (Sugarfina, Counter Culture Coffee, Ritual Coffee Roasters).

• Returns: Final sale. Damaged, defective, missing or wrong items only.
• Final sale: All purchases.
• Damaged or wrong item: Report damaged, defective or missing items within 7 days of delivery, with photos. Perishables: within 48 hours of delivery, with photos; no return is needed.
• Shipping: Ships in 1 to 2 business days (longer in peak season). US only: no international shipping. Alcohol requires an adult signature (21+) and does not ship to AL, MS, SD or UT. No PO boxes.

Liquor Geeks

Barware.

• Returns: Refunds only at the vendor's discretion, in rare cases, with a 25% restocking fee (10% in some approved cases). If your order qualified for free shipping, $40 is also deducted. You pay return shipping.
• Final sale: All purchases.
• Damaged or wrong item: Report within 48 hours of delivery, with photos of the damage and packaging. The vendor covers damage only if the buyer purchased its shipping insurance (8%). Wrong item: report within 48 hours.
• Shipping: Orders are processed in 1 to 3 business days. Most US states only; no PO boxes.
• Contact: support@liquorgeeks.com

The Loaded Tea Shop

Tea and beverages.

• Returns: Final sale. Damaged or wrong items only.
• Final sale: All purchases.

Louisiana Candy Company

Pralines and confections.

• Returns: No returns or exchanges: pralines and confections are perishable.
• Final sale: All pralines, confections and other perishables.
• Damaged or wrong item: Report within 48 hours of delivery if an order arrives damaged, incomplete or wrong.

Personal care and fragrance

Shared terms

• Always final sale (see Always final sale above), whatever the vendor's own terms.
• For these vendors the entries below show only what the vendor sets for final-sale exceptions, damaged or wrong items, and shipping.

Beauty Care Bag

Sunscreen, exfoliators, serums (Supergoop, Dr. Dennis Gross, Proraso).

• Final sale: Opened or unsealed cosmetics and personal care.
• Damaged or wrong item: Defective, damaged or wrong items: free replacement or full refund including shipping. The vendor asks you to report ideally within a few days of delivery.
• Shipping: Orders are processed within 7 business days.

Laurel Bath House

Eau de parfum.

• Final sale: Select discovery sets and samplers.
• Damaged or wrong item: After proof of delivery, the courier is responsible for lost, damaged or stolen packages.

Pasteur Pharmacy

Shaving creams, razors and blades (Proraso, Merkur, Il Ceppo), Liquid I.V.

• Final sale: Custom products and personal care goods (for example beauty products).
• Damaged or wrong item: Report delivery discrepancies and damage within 14 days of receipt.
• Shipping: Orders are processed within 24 to 36 hours during store hours.

Puppy's Aesthetics

Body care.

• Final sale: No change-of-mind returns.
• Damaged or wrong item: Refund, store credit or replacement for damaged items. Claims within 90 days of receipt, with photos and receipt. Customer prepays return shipping and is reimbursed on a successful claim.

Spongellé

Body wash infused buffers and back scrubbers.

• Final sale: Gift cards.
• Shipping: Orders are processed in 1 to 2 business days and ship within 3 to 5 business days.

Final sale, terms not confirmed

Final sale — contact the supplier for details, or contact us at info@daddyjo.com. The vendors below are listed by what they make.

Pantry (food & drink)

• Andyanand (chocolate)
• In The Curious Kitchen (jams and mustard)
• Pecandy Co (candied pecans)

Home (decor, bedding, rugs, glassware, furniture)

• Ambrosia Long-Life Linen (produce storage bags)
• Archive New York (blankets)
• Bati (decorative trays, wine bottle holders, serving pitchers)
• The Beauty Box (drinkware, champagne glasses)
• Beyond Borders Collective (recycled acrylic throws)
• Cord + Quartz
• Decor Steals (linens and bedding)
• Ember Collective (oil and vinegar dispensers)
• Fancy & Stacy (throw pillows)
• HouseOfZazla (outdoor pillows)
• Italic (bath and bed linens)
• Khen Site (stemless glasses)
• Kindly Woven (woven cotton throws)
• Le Parfait America (jars)
• makesy® (vessels)
• Modernized Pottery (vases)
• Mood Theory (pillows)
• The Moose Nest (blankets)
• Nytrus
• Organic Cotton Mart (blankets, storage bags)
• Ovalware (cups)
• ROK USA (espresso machine)
• Rust & Cinder (Christmas decor)
• Toilètte (toilet paper)
• TsukiGlass

Candles & home scent

• Caftari (candles)
• LNB Candles (candles)

Clothing & underwear

• Art-O-Rama Shop (men's shirts and tees)
• Breevar (sleepwear)
• C-IN2 New York (briefs, jocks, trunks)
• Elyvora LLC
• Jockstraps.com (jockstraps and cup supporters)
• Martin Jackets (men's jackets)
• Military Uniform Supply, Inc. (coats, jackets and vests)
• My Store
• Sell My Stuff

Bags & accessories

• Cramilo Eyewear (sunglasses)
• DADDY JO sunglasses: contact us at info@daddyjo.com
• Leather Gloves Online (gloves, scarves, beanies)
• Q2 (sunglasses)

Tech

• INKSOULSUPPLY.COM (tattoo and piercing supplies)
• Trovvve (phone case)

Skincare, body & grooming

• Blyss Care (skincare devices)
• Luxury skincare from Christian Dior, Dr. Dennis Gross, La Mer, La Prairie, Natura Bissé and Sisley, shipped by DADDY JO's partner supplier: contact us at info@daddyjo.com
• FreshCap Mushrooms (mushroom capsules)
• Maya Cosmetics (beard care scissors)
• Nava Beauty (facial and eye care)
• Noble Otter (aftershave, shaving soap, brushes)
• Peace Out Skincare (acne patches)
• Selzalot (beard filler pen kit)

Fragrance

• Avera Group (Tom Ford, Creed, Hermès, Byredo, Calvin Klein fragrances)
• SIGMA and DADDY JO's own fragrance stock: contact us at info@daddyjo.com

Damaged or wrong items

Inspect your order when it arrives. If an item is defective, damaged or not the one you ordered, email info@daddyjo.com right away with your order number and photos, so that we can take it up with the vendor under their terms. Vendors set their own reporting windows, and some are short: a few allow as little as 24 hours. Check your vendor's entry above.

Refunds

We will tell you once the vendor has received and inspected your return, and whether the refund was approved. If approved, the refund goes to your original payment method unless the vendor's terms say store credit or an exchange. Some vendors deduct fees or do not refund original shipping; see their entry above. Timing varies by vendor, and your bank or card company may need more time to post the refund.

If more than 15 business days have passed since your return was approved, email info@daddyjo.com.

Contact

Questions about a return or a vendor's terms: info@daddyjo.com. Include your order number.